Please read these Terms & Conditions carefully before registering or using any service on the zora4 platform. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Last Updated: 1 January 2026Summary: These Terms & Conditions govern your use of the zora4 platform and all associated services. They constitute a legally binding agreement between you and zora4. If you do not agree to any part of these terms, you must discontinue use of the platform immediately. These terms apply to all users in Indonesia and all other jurisdictions where zora4 is accessible. For questions, contact [email protected].
In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context expressly indicates otherwise:
Access to and use of the zora4 Platform is strictly limited to individuals who are at least 21 years of age. By registering an account or using any service on the Platform, you represent and warrant that you are 21 years of age or older. zora4 reserves the right to request proof of age at any time and to suspend or terminate any Account where the age requirement cannot be satisfactorily verified.
Age Restriction: The zora4 Platform is for adults only (21+). It is a criminal offence in many jurisdictions for persons under the legal age to engage in gambling activities. If you are aware of any minor attempting to access this Platform, please contact our support team immediately at [email protected].
The Platform is primarily designed to serve players resident in Indonesia. You are solely responsible for determining whether accessing and using the Platform is lawful in your jurisdiction. zora4 does not intend for the Platform to be used in jurisdictions where online gaming is prohibited. By accessing the Platform, you confirm that doing so is lawful under the laws applicable to you.
Each individual may hold only one registered Account on the Platform. Registering multiple accounts, including through different email addresses, device identifiers, or payment methods, is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances or bonuses held therein.
Employees, contractors, consultants, and immediate family members of zora4 or any of its affiliated software providers, game studios, or payment partners are not eligible to register as Members or place wagers on the Platform.
To access the full range of services on the zora4 Platform, you must complete the registration process by providing accurate, current, and complete information as prompted. Required information includes but is not limited to: full legal name as it appears on your government-issued identification, a valid email address, a mobile telephone number, date of birth, and your preferred deposit currency (IDR).
You agree to maintain and promptly update your Account information to keep it accurate, current, and complete. zora4 accepts no liability for any loss or inconvenience arising from inaccurate or outdated information provided by a Member. If we have reason to believe that any information you have provided is false, misleading, or incomplete, we reserve the right to suspend or terminate your Account without prior notice.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You agree to notify zora4 immediately at [email protected] if you become aware of any unauthorized access to or use of your Account. zora4 will not be liable for any loss or damage arising from your failure to maintain adequate security of your credentials.
zora4 is required to verify the identity of all Members prior to processing withdrawal requests or granting elevated deposit limits. The KYC process requires submission of the following documents:
Failure to complete KYC verification within 30 days of a withdrawal request may result in the withholding of the requested funds until verification is complete. zora4 reserves the right to request additional documentation as required by its compliance obligations.
zora4 currently accepts deposits via the following Indonesian payment channels:
Minimum deposit amounts and processing times vary by payment method. Standard bank transfers are processed within 5 minutes during Indonesian banking hours. E-wallet transfers are typically instantaneous. Off-hours transfers may take up to 24 hours to reflect in your Account balance.
The minimum deposit on the zora4 Platform is Rp 50,000 per transaction. The maximum single deposit is Rp 100,000,000. These limits may be adjusted at zora4's discretion, and VIP Members may be eligible for higher limits subject to individual agreement.
Withdrawals are available only to Members who have completed KYC verification. Withdrawal requests will be processed within 24 hours for standard Members and within 3–6 hours for qualifying VIP tier Members. Withdrawals must be made to a payment method registered in the Member's own name. Third-party withdrawals are strictly prohibited.
Before a withdrawal can be processed, the Member must have wagered their deposited funds at least once (1x turnover requirement on the deposit amount itself, separate from any bonus wagering requirements). zora4 reserves the right to request additional documentation prior to processing any withdrawal exceeding Rp 10,000,000.
All transactions on the Platform are conducted in Indonesian Rupiah (IDR / Rp) for Indonesian Members. Currency conversion fees, if any, are the responsibility of the Member's payment provider and are not charged by zora4.
zora4 is not responsible for transactions declined by a Member's bank or payment provider. Members experiencing persistent deposit issues should contact their payment provider in the first instance and reach our support team at [email protected] if the issue cannot be resolved.
All bonuses and promotional offers on the zora4 Platform are subject to the specific terms attached to each offer, including but not limited to minimum deposit requirements, wagering requirements, eligible games, maximum bet limits during bonus play, and validity periods. Members are responsible for reading and understanding these terms before activating any bonus.
Unless otherwise specified in the individual promotion terms, bonus funds are subject to a wagering requirement of 30 times (30x) the bonus amount before any withdrawal of winnings derived from that bonus may be requested. For example, a bonus of Rp 200,000 requires total wagers of Rp 6,000,000 before the associated winnings become withdrawable.
While bonus funds are active in your Account, the maximum permitted bet per round or per sports selection is Rp 100,000 or 10% of the remaining bonus balance, whichever is lower. Placing bets that exceed this limit during active bonus play will result in the forfeiture of the bonus and any associated winnings.
All bonuses must be used within the validity period specified in the relevant promotion. Unused or unmet bonuses will automatically expire and be removed from the Member's Account balance at the end of the validity period.
zora4 reserves the right to withhold, suspend, or reverse any bonus and associated winnings if it reasonably suspects that a Member is engaging in bonus abuse, arbitrage betting, or any strategy designed to exploit promotional offers rather than engage in genuine gameplay. Accounts found to be engaged in such activity will be subject to suspension.
zora4 is committed to transparent bonus terms. The homepage displays a Bonus Terms Comparison table summarising key figures for each active promotion. We encourage all Members to review this table before claiming any offer.
All wagers placed on the zora4 Platform are final once confirmed. Members are responsible for verifying their selections, stake amounts, and odds before confirming any wager. Wagers cannot be reversed, amended, or cancelled after confirmation except where expressly permitted by the specific game or sports market rules.
Sports betting markets — including football (soccer) markets covering BRI Liga 1, the English Premier League, La Liga, Serie A, Bundesliga, UEFA Champions League, and FIFA international competitions — are governed by individual market rules published within each betting product. In the event of any ambiguity, the market-specific rules take precedence over these general terms. Asian handicap (voor bola) bets are settled in accordance with standard Asian handicap settlement rules.
Casino games, including slots, table games, and live dealer games, are governed by the rules of the individual game as published by the respective game provider (including Evolution Gaming, Pragmatic Play, PG Soft, Habanero, and others). In the event of a technical malfunction during gameplay, the affected round will be voided and the stake returned to the Member's Account balance.
Togel (Indonesia's traditional numbers lottery) draws are conducted by the respective official lottery pools (Singapore Pools, Hong Kong Jockey Club, and others). zora4 publishes results based on official sources. In the event of a discrepancy between the result displayed on the Platform and the official result, the official result shall prevail.
Minimum and maximum stake amounts vary by game category and market. These limits are displayed within each game or betting market prior to placing a wager. zora4 reserves the right to adjust stake limits at any time without prior notice.
The following conduct is strictly prohibited on the zora4 Platform. Engaging in any of the following may result in immediate Account suspension, forfeiture of funds, and reporting to relevant authorities:
All content on the zora4 Platform — including but not limited to the brand name, logo, website design, graphics, text, game interfaces, software architecture, and all associated intellectual property rights — is owned by or licensed to zora4. Nothing in these Terms & Conditions grants Members any right to reproduce, distribute, modify, or create derivative works from any content on the Platform without the prior written consent of zora4.
Third-party game content (including games by Pragmatic Play, Evolution Gaming, PG Soft, Habanero, NetEnt, and others) remains the property of the respective intellectual property owners and is made available on the Platform under license.
To the fullest extent permitted by applicable law, zora4 and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of goodwill, or service interruption — arising from or in connection with your access to or use of the Platform, whether based on warranty, contract, tort, statute, or any other legal theory.
zora4's total aggregate liability to any Member in connection with these Terms & Conditions or the Platform shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.
zora4 makes no warranty that the Platform will be available uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend or restrict access to the Platform at any time for maintenance, technical upgrades, or regulatory compliance purposes.
Nothing in this clause limits zora4's liability for fraud, willful misconduct, or any liability that cannot be excluded under applicable law.
Your use of the zora4 Platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.
zora4 collects and processes personal data — including name, date of birth, contact details, payment information, and gameplay activity — for the purposes of account management, identity verification (KYC), fraud prevention, regulatory compliance, and service improvement. We do not sell your personal data to third-party marketers.
All personal data is stored and processed in accordance with applicable data protection standards. For full details of how we handle your data, please review our Privacy Policy.
zora4 is committed to promoting responsible gaming and to providing our Members with the tools they need to keep their gaming activity within healthy, enjoyable limits. The following Responsible Gaming tools are available to all Members within their Account settings:
Once a self-exclusion has been activated, it cannot be reversed for the duration of the exclusion period. If you believe your gambling is becoming a problem, we strongly encourage you to activate these tools and to seek assistance from our support team at [email protected].
For a full description of our responsible gaming practices, please visit our dedicated Responsible Gaming page.
You may request the closure of your Account at any time by contacting our support team at [email protected]. Prior to closure, any outstanding withdrawal-eligible balance will be processed subject to the applicable KYC and withdrawal conditions set out in Section 4. Bonus balances that have not met wagering requirements will be forfeited upon account closure.
zora4 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:
Where an Account is terminated by zora4 for reasons other than breach by the Member, any remaining withdrawable balance will be returned to the Member through their registered payment method following completion of KYC verification.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which zora4 is licensed and incorporated. By using the Platform, you submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any such dispute.
Where a Member is resident in Indonesia, nothing in these Terms & Conditions shall limit the application of mandatory consumer protection provisions under applicable Indonesian law to the extent that such provisions cannot be contractually excluded.
zora4 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered Members via email to their registered address and/or by displaying a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the Platform and may request Account closure as described in Section 12.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the zora4 Platform, please contact our support team through the following channels:
Our support team is available 24 hours a day, 7 days a week, and includes Indonesian-speaking agents who can assist with all enquiries relating to these Terms & Conditions. Operating timezone: WIB (UTC+7).
These terms reflect obligations that run both ways. Here is what zora4 commits to upholding for every registered Member of the Platform.
Our Terms & Conditions are written in plain, accessible English — not buried in legal jargon. We publish every material condition, including bonus wagering requirements, withdrawal rules, and verification steps, clearly and upfront.
All financial transactions on the zora4 Platform are protected by SSL encryption and monitored by our fraud detection systems. Your funds are held in segregated accounts and are never commingled with operating capital.
Every game on zora4 uses certified random-number generation. Sports odds are set by independent trading teams without manipulation. Provably fair mechanics are available for selected crash and instant-win titles.
Our customer support team operates around the clock, every day of the year, including during Indonesian public holidays such as Idul Fitri and Indonesian Independence Day. Indonesian-speaking agents are always available.
Withdrawal requests are processed within 24 hours for standard Members and within 3–6 hours for VIP Members. We do not impose unreasonable delays and process all verified withdrawal requests in strict order of receipt.
When we update these Terms & Conditions in a material way, we notify Members by email before the changes take effect. You will always have the opportunity to review amendments and decide whether to continue using the Platform.
Our FAQ covers the most common questions about deposits, withdrawals, bonuses, and account management. You can also review our Privacy Policy or return to the homepage at any time.